Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.
Please review these terms and conditions, which govern your use of Lowes.com (https://www.lowes.com), the Lowe’s Personal Accounts (“Personal Account” or “MyLowe’s Accounts”) and Lowe’s Business Accounts (“PRO Accounts”) and related services, and any mobile applications, such as the Lowe's applications available on your mobile device and any other site on which these terms and conditions appear (collectively, the “Site” or “Sites”). Your use of any of the Sites constitutes your unconditional agreement to be bound by these terms and conditions, and the Privacy and Security Statement (collectively, the “Terms”). The Sites are provided by Lowe's Home Centers, LLC. (“Lowe’s”) as a service to its customers, unless specifically provided otherwise on a Site. The Terms inure to the benefit of Lowe's and its parent, subsidiaries and affiliates.
Your use of the Site constitutes your acceptance of the Terms. By accepting the Terms through your use of the Site, you certify that you are either (i) 18 years of age or older or (ii) you are at least 13 years of age and are using the Site under the supervision of a parent or legal guardian who has agreed to be bound by these Terms on your behalf. If you are under the age of 13, you are not permitted to use the Site. If you are a parent or legal guardian who has agreed to be bound by these Terms on behalf of a child between the ages of 13 and 18, you agree to be fully responsible for such child's use of the Site, including all financial charges and legal liability that such child may incur.
Pursuant to 47 U.S.C. § 230(d), as amended, we hereby notify you that parental control protections (such as computer hardware, software and filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such control protections is available on the websites GetNetWise (https://www.getnetwise.org) and OnGuardOnline (https://onguardonline.gov).
You agree that you will not do any of the following (collectively, the “Code of Conduct”):
The information and materials on the Site (the “Materials”) are provided for your review in accordance with the Terms. However, the Materials do not necessarily reflect the opinions of Lowe’s or any of its affiliates, subsidiaries or agents.
At Lowe's, we carry the Brand Names You Know and Trust™. Unless indicated otherwise, most products and services displayed on the Site are available directly from or through Lowe's, its subsidiaries or its affiliates. Lowe's endeavors to display and describe its products and services accurately on the Site. Lowe's is also improving its products and services, and may update the Materials displayed on the Site at any time and without notice.
Lowe's cannot and does not guarantee the accuracy or completeness of the Materials displayed on the Site, including, without limitation, prices, product images, specifications, dimensions, availability and services. The Materials may contain technical inaccuracies and typographical errors. Products and services are the responsibility of the manufacturer and service provider, respectively and subject to the warranties offered by such manufacturer or service provider.
All software and content on the Site, such as text, graphics, logos, button icons, images, audio clips, video clips and software, is owned or licensed by Lowe's, or its software, and content suppliers and licensors. Such software and content is protected by United States and international copyright laws.
The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of Lowe's and protected by applicable copyright laws.
Lowe's grants you permission to view and use content and software made available to you on the Site in connection with your use of the Site only. Any other use, including, without limitation, the reproduction, modification, distribution, transmission, republication, display or performance, of the content or software on the Site is strictly prohibited. Lowe’s and its affiliates, subsidiaries, suppliers and licensors expressly reserve all intellectual property rights in all text, products, technology, content and all other material that appears on the Site. Accessing the Site does not confer and shall not be construed as conferring on you or anyone else any license to Lowe's or any third party's intellectual property rights.
The Site may contain additional proprietary notices and copyright information, the terms of which must be observed and followed.
The names, trade names, logos, service marks, trademarks and trade dress (collectively, “Trademarks”) on the Site are registered and unregistered trademarks of LF, LLC, and other parties. Use of the Site in no way grants any license or right to use any Trademark displayed on the Site. LF, LLC, requires prior written approval for the use of the "Lowe's and New Gable Mansard Design®" (Lowe's logo) or any other LF, LLC Trademarks, as part of a link to or from any website. LF, LLC, also requires prior written approval to use the Lowe's logo, Lowe's name and any other LF, LLC marks in any form of advertising or any other public use. One or more patents may apply to the Site, including, without limitation: US Patent Nos. 5,528,490; 5,761,649; 5,930,474; 7,908,173; and 7,908,176.
The Site may contain links to other websites so that you can learn more about the products available on the Site and have access to other information. These links are provided to you only as a convenience, and their presence on the Site does not imply endorsement by Lowe’s or its affiliates or subsidiaries of such website or of any association with such websites’ operators.
You agree that Lowe’s and its affiliates and subsidiaries are in no way responsible or liable for the availability or content of the websites to which the Site is linked. Lowe’s and its affiliates and subsidiaries make no representations whatsoever about any other website you may access through the Site.
Any concerns regarding products or services offered by a website to which the Site is linked or the link itself should be directed to the operator of that specific website and not the Site.
Lowe’s may provide on this Site, or provide links from this Site, to certain microsites, webpages, applications or other digital tools that may be used to develop or design home improvement projects, including, without limitation, kitchen design tools, deck planner tools and cabinet design tools (each a “Design Tool”). Design Tools are for personal, noncommercial use only. Depending on the Design Tool, it may be operated by Lowe’s or its affiliates, or on behalf of Lowe’s or its affiliates by a third party. Design Tools operated by third parties may be subject to additional terms and conditions provided by that third party.
When you use a Design Tool, you acknowledge and agree that the Design Tool is for illustrative purposes only, and should not be deemed to constitute, or be used as, final plans, specifications, details or designs for your project. Before starting a project or purchasing any materials, you should independently verify the accuracy, suitability, completeness, safety and legal compliance of any plan developed using a Design Tool, and, where appropriate, consult with a Lowe’s associate or other qualified professional for additional perspective. Use of a Design Tool should only serve as a basis for seeking further professional advice.
WITHOUT LIMITING ANY OTHER PROVISION IN THESE TERMS, TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW LOWE’S HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES AND REPRESENTATIONS PERTAINING TO THE USE, ACCURACY, SUITABILITY, COMPLETENESS, SAFETY AND LEGAL COMPLIANCE OF ALL, OR ANY PORTION, OF ANY DESIGN, PLAN, SPECIFICATIONS, DETAILS OR DESIGNS DEVELOPED THROUGH, IN PART OR IN WHOLE, THE USE OF A DESIGN TOOL, INCLUDING, WITHOUT LIMITATION, COLOR, MEASUREMENTS, DIMENSIONS, MATERIALS, WEIGHT, ENERGY SOURCE, ENERGY CONSUMPTION OR OTHERWISE. YOU AGREE THAT LOWE’S AND ITS AFFILIATES WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES, LOSSES OR LIABILITIES OF ANY KIND ARISING FROM, OR RELATED TO, YOUR USE OF A DESIGN TOOL OR ANY PROJECT IMPLEMENTED BASED ON THE USE OF A DESIGN TOOL.
As part of your use of the Site, you may be able to provide comments, feedback, reviews, text and ideas; send messages to Lowe’s and other users of the Site; post media, such as photos and videos; and submit other forms of content (collectively, “Content”) to the Site. You agree that Content may be viewed by the general public and you do not and shall not consider such Content to be private, proprietary or confidential. You grant Lowe’s and its affiliates, licensees and sublicensees, without any compensation of any kind to you or others, a worldwide, perpetual, irrevocable license to copy, adapt, create derivative works of, reproduce, incorporate, distribute, modify, publicly display and otherwise use in any way such Content in any format or media (“Content License”). You may not revoke Content for any reason at any time. You agree that any Content you submit may appear on sites other than the site through which you submitted your Content, e.g., Content submitted to Lowes.com may appear on Lowes.ca and/or the website of an entity affiliated with Lowe’s. You waive, release and agree not to assert any and all moral rights that you may have in any Content submitted by you to the Site. You agree that Lowe’s may use submitted Content in any manner that Lowe’s deems appropriate or necessary in its sole discretion. Lowe’s and its affiliates reserve the right to edit, modify, abridge or otherwise change any Content you or others submit in their sole discretion.
You agree that you will not use a false or misleading email address, impersonate another person or entity, or otherwise mislead with respect to the origin of any Content you submit, including, without limitation, comments and feedback you submit to the Site. You agree that Lowe’s is not responsible for any Content that you submit to the Site.
By submitting any Content to the Site, you warrant and represent that you have the right to use such Content and have the right to permit Lowe’s and its affiliates, licensees and sublicensees to use such Content in accordance with the terms of the Content License. You agree not to submit any Content that is owned by someone other than you. You agree not to submit any Content that contains the name, image, likeness or voice of anyone other than yourself without first obtaining permission to submit such Content and to grant the Content License to Lowe’s.
If you identify yourself by name in Content you submit or submit Content that contains an image or audio or video recording of yourself, you authorize Lowe’s and its affiliates, licensees and sublicensees, without compensation of any kind to you or anyone else, to reproduce, print, publish, translate, modify, edit and disseminate, in any format or media now or hereafter created, your name and such images and recordings in any way Lowe’s deems appropriate, in its sole discretion, throughout the world. Such authorization is and shall be perpetual and cannot be revoked by you for any reason.
Lowe’s does not guarantee that Content you or others submit will be posted to the Site or become publicly available, and Lowe’s does not guarantee that Content posted to the Site will not be offensive, defamatory or otherwise objectionable. Lowe’s reserves the right to remove any Content from the Site without notice and in Lowe’s sole discretion; however, you acknowledge and agree that Lowe’s is under no obligation to you to police, monitor or remove Content, and Lowe’s makes no guarantee with respect to the completeness, accuracy, integrity or quality of Content submitted to the Site.
Claims of Copyright Infringement. It is our policy to restrict access privileges of those who repeatedly infringe the copyrights of others. If you believe any materials accessible on or from the site (including content submitted by other users) infringe your copyrights, you may request removal of those materials, or access thereto, by submitting a notification pursuant to the Digital Millennium Copyright Act (the “DMCA”) to Lowe’s designated Copyright Agent (identified below), which sets forth the following information:
The Copyright Agent designated by Lowe’s to receive notifications of claimed infringement is:
c/o Compliance Department
Lowe’s Companies, Inc.
1000 Lowe’s Boulevard
Mooresville, NC 28117
You acknowledge that if you fail to comply with all of the instructions above, your DMCA notice may not be valid.
Reinstatement Process. If your submitted materials were removed or the access thereof has been disabled and you believe that such materials are not infringing or that you have authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the content in your submitted materials, you may send a counter-notice containing the following information to Lowe’s designated Copyright Agent:
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THE SITE AND THE INTERNET IN GENERAL. THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, LOWE'S, ALL OF LOWE'S SUBSIDIARY, PARENT OR RELATED COMPANIES, CALL CENTERS AND ALL OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS, AGENTS AND REPRESENTATIVES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, ACCURACY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
LOWE'S AND ITS LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, AGENTS AND REPRESENTATIVES DO NOT WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED, ERROR FREE OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SITE OR THE SERVER(S) ON WHICH THE SITE IS HOSTED ARE FREE OF VIRUSES, BUGS OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR OBTAINING AND MAINTAINING ALL TELEPHONE, COMPUTER HARDWARE AND OTHER EQUIPMENT NEEDED TO ACCESS AND USE THE SITE AND ALL CHARGES RELATED THERETO. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND YOUR RELIANCE THEREON. NO OPINION, ADVICE OR STATEMENT BY LOWE'S OR LOWE'S LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, AGENTS, MEMBERS OR VISITORS, WHETHER MADE ON THE SITE OR OTHERWISE, SHALL CREATE ANY WARRANTY.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT LOWE'S SHALL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (1) ANY UNAUTHORIZED ACCESS TO OR USE OF SERVERS ON WHICH THE SITE IS HOSTED AND/OR ON WHICH ANY OF YOUR PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (2) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; AND/OR (3) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A HARMFUL NATURE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY A THIRD PARTY. LOWE'S DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY HYPERLINKED SITE. YOU AGREE THAT LOWE'S AND ITS AFFILIATES, PARENTS AND SUBSIDIARIES WILL NOT BE RESPONSIBLE OR LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF YOUR USE OF THE SITE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES AND DAMAGES RESULTING FROM THE LOSS OF USE, DATA, PROFITS OR BUSINESS INTERRUPTION ARISING FROM OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE. THIS ALSO INCLUDES DELAYS IN BEING ABLE TO USE THE SITE, THE INABILITY TO USE THE SITE, OR ANY PORTION THEREOF, OR ANY HYPERLINKED WEBSITE, WHETHER BASED ON TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LOWE'S AND/OR ITS SUBSIDIARIES AND AFFILIATES WERE AWARE OR HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This disclaimer does not apply to intentional or wanton acts on the part of Lowe's. This disclaimer constitutes an essential part of these terms.
You should use your best judgment and exercise caution where appropriate. Your use of the site and any materials provided through the site are entirely at your own risk.
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS LOWE'S AND ITS SUBSIDIARIES AND AFFILIATES AND THEIR RESPECTIVE EMPLOYEES, ATTORNEYS, ASSIGNS, SUCCESSORS-IN-INTEREST, CONTRACTORS, VENDORS, SUPPLIERS, LICENSORS, LICENSEES AND SUBLICENSEES, FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, CAUSES OF ACTION, COSTS (INCLUDING REASONABLE ATTORNEYS' FEES) AND OTHER EXPENSES THAT ARISE DIRECTLY OR INDIRECTLY OUT OF OR FROM: (1) YOUR ACTUAL OR ALLEGED BREACH OF THESE TERMS, INCLUDING, WITHOUT LIMITATION, THE CODE OF CONDUCT; (2) ANY ALLEGATION THAT ANY CONTENT OR OTHER MATERIAL YOU HAVE SUBMITTED OR TRANSMITTED TO THE SITE INFRINGE, MISAPPROPRIATE OR OTHERWISE VIOLATE THE COPYRIGHT, TRADEMARK, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY RIGHTS OF ANY PARTY; AND/OR (3) YOUR ACTIVITIES OR OMISSIONS IN CONNECTION WITH THE SITE.
Your use of the Site is unauthorized in any jurisdiction that does not give full effect to all provisions of the Terms. Lowe’s makes no representation or warranty that Materials and Content on the Site are appropriate or available for use in any particular jurisdiction. Your use of the Site is unauthorized in any jurisdiction that does not give full effect to all provisions of the Terms, and you agree not to access this Site in any jurisdiction where all or any portion of the Site violates any legal requirements. You are responsible for complying with all applicable laws. Any use in contravention of any provision of the Terms is at your own risk.
Lowe’s and You each recognize and agree that good faith, informal efforts to resolve disputes often result in prompt, low-cost and mutually beneficial outcomes. Therefore, You and Lowe’s each agree that, before either of us may commence an arbitration or assert a claim in small claims court, You and Lowe’s will engage in the following informal dispute resolution process:
Choice of Law, Jurisdiction and Venue:
Waiver of Rights:
Arbitration: Please read this section carefully because it affects rights that you might otherwise have. It provides for resolution of most disputes through arbitration instead of court proceedings.
You agree that Lowe’s may change, terminate, modify, add, end or delete any of these the terms and conditions (including, without limitation, the Terms) under which the Site is offered at any time and without notice to you.
Lowe’s, in its sole and absolute discretion, reserves the right to update, change, terminate, suspend, modify, add, end or delete any of these Terms, the Additional Terms (including for both PRO and Personal Accounts), any Program or any subprograms, benefits, special offers or rewards, in whole or in part, at any time with or without notice. Any changes or modifications will be effective immediately upon posting the revisions to https://www.lowes.com/l/terms-and-conditions-of-use.html, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use or participation constitutes your agreement to any changes or modifications.
You agree that Lowe’s may assign all or part of this agreement without such assignment being considered a change to the agreement and without providing notice to you. You agree that Lowe’s will be released from all liability upon assignment. The assignee shall have the same rights and obligations as the assignor.
You agree that information related to your use of the Site may be subject to legal process. Information and data that you submit to Lowe’s through the Site may be subject to legal process (e.g., a subpoena) by Lowe’s or a third party or government entity, even if that information has been deleted and only exists in backup form. You acknowledge and understand that Lowe’s will comply with all applicable legal obligations in making such information available pursuant to valid legal process. You acknowledge and agree that Lowe’s may have no obligation to give you notice of any legal process that may result in any information related to your use of the site being produced, discovered or otherwise disclosed.
Lowe’s performance of these Terms and any other policy contained on the Site is subject to existing and future laws and legal process. Nothing in these Terms is in derogation of Lowe’s right to comply with law enforcement requests or requirements relating to your use of the Site or information given to or gathered by Lowe’s with respect to such use.
You agree that no joint venture, partnership, employment or agency relationship exists between you and service providers or suppliers, or you and Lowe’s as a result of these Terms or your use of the Site.
Any rights not expressly granted to you herein are reserved by and to Lowe’s, its affiliates, subsidiaries and licensors, and other third parties.
The Terms and the applicable terms of sale constitute the entire agreement between you and Lowe’s with respect to the subject matter thereof. This agreement supersedes all prior or contemporaneous communications and proposals, whether written, oral or electronic, between you and Lowe’s with respect to the Site. No modification of the Terms shall be effective unless such modification is authored by Lowe’s or it is physically signed in blue ink by an executive officer of Lowe’s.
Any actual or alleged waiver by Lowe’s of any actual or alleged breach of the Terms by you shall not be deemed to be a waiver of any future breach.
A printed version of this agreement and/or any notice given by Lowe’s in electronic form shall be admissible in judicial and administrative proceedings based upon or relating to this agreement or your use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by Lowe’s in printed form.
If any part of these Terms is found to be invalid or unenforceable under applicable law, you agree that the invalid or unenforceable provision will be superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue to govern your use of the Site.
You can register as either a Personal or PRO user of the Site and become a registered user (a “Registered User” or “User”). A single email address can be associated with either a Personal Account or a PRO Account but not both (Personal Accounts and PRO Accounts are collectively and individually “Account(s)”). Becoming a Registered User gives you access to additional services, benefits, promotions and functionalities available on the Site or in store (collectively, “Registered Services”), which vary depending on whether you have a Personal Account or a PRO Account.
Registration and Applicable Terms. You can become a Registered User with a PRO Account by registering on the Site. By creating or using a PRO Account, you consent to and agree to be bound by the Terms, these Additional Registered User Terms, the Additional PRO Account & MVPs Pro Rewards Program Terms (including any MVPs Pro Rewards Program and subprograms) and Lowe’s Privacy Statement (https://www.lowes.com/l/privacy-and-security-statement.html) (collectively “PRO Terms”).
You can become a Registered User with a Personal Account by registering with the Site. When you create a Personal Account, you will be registered for a new MyLowe’s Account, or if you create your Personal Account with the information associated with a pre-existing MyLowe’s Account, that pre-existing MyLowe’s Account will be linked to your Personal Account. Registered Users with a Personal Account may also request a MyLowe’s Card with a unique identifying number (a “MyLowe’s Card”). By creating or using a Personal Account, you consent to and agree to be bound by the Terms, these Additional Registered User Terms, the Additional Personal Account Terms and Lowe’s Privacy Statement (https://www.lowes.com/l/privacy-and-security-statement.html) (collectively “Personal Terms”) (“PRO Terms” and “Personal Terms” are collectively and individually “Additional Terms”). If you do not agree with any of the Additional Terms, you must discontinue use of the Registered Services.
Username and Password. As part of the registration process, you will be asked to select a username and password. Lowe’s may refuse to grant you a username that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, or may cause confusion, as determined by us in our sole discretion. You agree not to transfer, resell, share, allow unauthorized persons to use or otherwise facilitate access to or use of the Site through your Account. If you have reason to believe that your Account is no longer secure, you must promptly change your password on your Account and immediately notify Lowe’s of the problem by contacting Lowe’s customer care at 1-800-445-6937. You are entirely responsible for maintaining the confidentiality of your username and password, and any and all activities (including purchases) that are conducted through your Account.
Communications From Lowe’s. By becoming a Registered User, you agree and opt in to receive general and targeted advertising, marketing materials and other communications, including mail, email, SMS (text message), other computer electronic messaging or other means from Lowe’s and its subsidiaries and affiliates. Message and data rates may apply.
Privacy; Financial Incentives. We may provide price discounts, coupons, services and other perks for (1) Account holders and members of our loyalty programs; (2) military and other discount holders; (3) members of our mailing and email list; and (4) customers who have signed up for our Lowe’s private labeled credit cards (collectively “Programs”). When you opt in to our Programs, you acknowledge and consent to the financial incentives outlined under these Additional Terms. You also consent to Lowe’s collection, use and disclosure of your personal information (e.g., names, emails, phone numbers, address, online activities, transaction history, etc.) pursuant to the Lowe’s Privacy Statement when you opt in to our Programs. Lowe’s may use the information to identify you, to provide you with tailored products and services, and to enhance our relationship with you. You acknowledge that you understand there is no obligation to remain opted in to our Programs and consumers may opt out at any time.
Submissions. As a Registered User, you may be able to upload information or data to your Account. The information or data you upload or enter into your Account is called “Submissions.” Lowe’s reserves the right to monitor any Submissions, but Lowe’s is under no legal obligation to do so.
Deactivation of Your Account. Lowe’s reserves the right in its sole discretion to remove or delete any or all material from your Account or the Site at any time. Lowe’s may also deactivate your Account for any reason and in its sole discretion. Deactivation of your Account for any reason, including at your request or as a result of Account inactivity, may result in all data and information uploaded or submitted by you or by Lowe’s, regardless of source, no longer being accessible to you, even if you decide to open a new Account. You acknowledge and agree that, except to the extent required by law, Lowe’s has no obligation to make a copy, electronic or otherwise, of your Submissions, Tracked Purchases or purchase history available to you at any time, including, without limitation, upon deactivation of your Account for any reason.
Changing Account Types. You may change your Account from Personal to PRO at any time. Changing from a Personal to a PRO Account is not reversible and will result in the loss of any benefits unique to Personal Accounts. Data associated with your Account, including, without limitation, any saved Payment Methods, MyLowe’s data, purchase history and personal addresses, will transfer to the PRO Account and be visible to any PRO Account admin. You may not change a PRO Account to a Personal Account.
Termination of Service. Lowe’s reserves the right to terminate your access to and use of the MyLowe’s program, MVPs Pro Rewards Program (as defined below), your Account and the Registered Services, or any portion thereof, without liability, at any time and for any reason, with or without cause, and without notice to you. You may choose to deactivate your membership at any time by contacting Lowe’s. PRO Account holders can contact Lowe’s at 1-844-LOW4PRO. Personal Account holders can contact Lowe’s at 1-800-444-6937.
Upon (i) deactivation of your Account, (ii) termination of the MyLowe’s program, the MVPs Pro Rewards Program or the Registered Services, or (iii) upon your violation of the Additional Terms or the Terms, your right to use the Site and any portions of the Site, including Registered Services, will immediately cease.
Changes to the Additional Terms; No Waiver. Lowe’s may update, change, suspend, terminate, modify, add, end or delete the Additional Terms, your Account or the Site in its sole discretion at any time without notice. You agree to any updates, changes or modifications to the Additional Terms by continuing to use your Account and the Registered Services. Any failure by Lowe’s to enforce any of these Additional Terms shall in no way be construed to constitute a waiver of such Additional Term or any other Additional Term.
Personal Accounts. A Personal Account may be required to obtain and use certain Site features, programs and benefits, including, but not limited to, Lowe’s Military Discount, Subscriptions, certain Installation Services offered through the Site and MyLowe’s benefits.
Programs and benefits offered to Registered Users are subject to conditions and may be modified by Lowe’s in its sole discretion.
MyLowe’s Tracked Purchases. Purchases made online while logged in to your Personal Account will allow Lowe’s to register and record your purchases for you, giving you access to product descriptions, quantity purchased, price, date of purchase and additional information. If you use your MyLowe’s Card while purchasing items in a Lowe’s store, information from that transaction will also be added to your Account.
MyLowe’s Is Intended Only for US Residents. The MyLowe’s program is solely directed to individuals residing in the 50 United States (including DC). Lowe’s makes no representations that MyLowe’s and any content or functionality available through MyLowe’s and its associated features are appropriate or available for use in other locations. Those who choose to access the Site or MyLowe’s from other locations do so on their own initiative and at their own risk and are responsible for complying with local laws, to the extent they are applicable.
PRO Account Specific Benefits. A PRO Account may be required to obtain and use certain site features, programs and benefits, including but not limited to the MVPs Pro Rewards & Partnership Program, Bulk Purchasing, and Pro Exclusive Pricing. By creating or using a PRO Account, you (“you”) are joining the MVPs Pro Rewards & Partnership Program (“MVPs Pro Rewards Program” or “Program”), and you understand and agree that you are participating in the Loyalty Program on behalf of your company or business.
Please note that certain benefits that are available to Personal Accounts are not available to PRO Accounts. Converting a Personal Account into a PRO Account will result in the loss of certain benefits exclusive to Personal Accounts, including Military Discount, Subscriptions and MyLowe’s features, and any other benefits unique to Personal Accounts.
These PRO Terms do not alter the terms and conditions of any other written agreement you may have with Lowe’s for other products and services.
PRO Accounts. PRO Accounts must be registered under a business name (the “Organization”). An individual User with authority to bind the Organization may create a single Account for an Organization (“Primary Admin”), and any other admin may invite others to create additional user Accounts as part of the Organization. To have multiple Users under a single Organization Account, you must invite those users to register using the email link, code provided through your PRO Account or other methods as determined by Lowe’s. A credit or debit card can only be registered to the MVPs Pro Rewards Program for one Organization. Attempts to register the same tender to multiple Organizations may result in limited benefits or functionality. All Rewards associated with a Registered Tender belong to the Organization and not the User registering the card.
By creating a PRO Account, you represent and warrant to Lowe’s that you are fully authorized to create and manage that Account on behalf of the company associated with that Account.
PRO Account Eligibility and Restrictions. PRO Accounts are available only to business customers in the 50 United States (and DC). Personal use is prohibited. Business customers with a National Account contract, Group Purchasing Organizations (“GPO”) Parent Organizations and Government customers may not be eligible for certain benefits of PRO Accounts, including the MVPs Pro Rewards Program and subprograms. The terms of any written contract or agreement with any Government, GPO Parent Organization, National Account or Managed Account customer shall supersede any conflicting terms herein. Customers who self-identify as government organizations will be opted out of Program by default and must opt-in eligible to receive Rewards.
PRO Accounts and the MVPs Pro Rewards Program are not available and each is void where prohibited by federal, state or local law.
Unless expressly provided therein and except for Lowe’s Every Day 5% Credit discount offer, the PRO Account, the MVPs Pro Rewards Program, or any subprogram offers and benefits cannot be combined with any (i) other promotion, discount, markdown, coupon, rebate or offer, including any Lowe’s volume or special discount programs (such as but not limited to Contractor Packs, Buy in Bulk, Volume Savings Program (“VSP”), Military Discount, Employee Discount, Lowe’s Price Promise, Special Value, New Lower Price, Was:Now and credit discount offers); or (ii) associate-discretion price adjustments.
Notice of Benefits/Incentives for Account Maintenance. To receive MVPs Pro Rewards Program membership benefits, including but not limited to PRO Tracked Purchases (as defined below), you must maintain a PRO Account. Some Program membership benefits are earned via qualifying purchases. Lowe’s will not be able to provide you with membership benefits: (i) if you do not maintain a PRO Account to track and register your tender to allow Lowe’s to track your qualifying purchases; or (ii) if you cancel your Account, opt out of membership benefits, or request that we delete your Account or personal information.
By creating or using a PRO Account, you consent to the financial incentives outlined under these Additional Terms, including but not limited to “PRO Tracked Purchases,” “Subprograms,” “Special Offers” and the financial incentives outlined in any offer or subprogram.
Customer Opt-Out of MVPs Pro Rewards Program Benefits. By creating or using a PRO Account, you opt in to participate in the Program and benefits, including any subprograms for which you meet the eligibility requirements, which is required to maintain a PRO Account. If you are eligible for Program benefits and decide to opt out, you will no longer be able to use your PRO Account and must discontinue use of your PRO Account or delete it, as directed by Lowe’s. If you are ineligible for certain benefits (customer types that may be ineligible include Government, nonprofit or health care), if you want to delete your Account or have questions about claiming or redeeming Rewards, please contact us at 1-844-LOW4PRO.
Termination or Suspension of Your Account or the MVPs Pro Rewards Program. Upon deactivation of your PRO Account or termination of the Program, or upon your violation of these Additional Terms, your right to have an Account or receive any benefits or otherwise participate in the Program will immediately cease to the extent permitted by laws and regulations. Notwithstanding the foregoing, unless Lowe’s terminates your PRO Account for cause, you or your Organization (as applicable) will receive any reward earned up to the date of deactivation or termination, unless the reward terms specifically provide otherwise. “For cause” includes, without limitation, your suspected or actual fraud, abuse, or violation of any PRO Terms as determined in Lowe’s sole and absolute discretion.
Upon suspension of your PRO Account, you and/or your Organization (as applicable) will not receive or accrue any benefits, and any purchases made by you or by another User within your Organization during a suspension will not accrue as Qualifying Purchases, as defined below, for any program or subprogram.
PRO Account Benefits.
Lowe’s, in its sole and absolute discretion, reserves the right to update, change, terminate, suspend, modify, add, end or delete any of these Additional PRO Account and Loyalty Terms or the Loyalty Program with or without notice. Any changes or modifications will be effective immediately upon posting the revisions to https://www.lowes.com/l/terms-and-conditions-of-use.html, and you waive any right you may have to receive specific notice of such changes or modifications.
MVPS PRO REWARDS PROGRAM
PROGRAM OFFERS AND BENEFITS
For Program assistance, please contact 1-844-LOW4PRO.